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About Us
Quality, reliability and safety are primary concerns in your professional world—and in ours. At SiTEL of MedStar Health, we provide a comprehensive education and training solution to those who work in healthcare. As seasoned professionals, we have many years of experience in the practice and management of medicine and healthcare, respectively. We understand how training impacts performance in hospitals.
Products and Services
On Demand Learning
We help organizations leverage their own talent and build learning communities.
Clinical Simulation
We created and continue to manage two of the nation’s largest simulation centers.
Instructional Design
Our experiential learning approach blends clinical simulation, virtual worlds and on demand learning.
Live Events
Our Live Events provide an opportunities to learn about technologies, methodologies, and groundbreaking thinking.
Blog
Our integrated learning services are designed to empower healthcare organizations by combining Instructional Design, Clinical Simulation, Live Events, and On Demand Learning.
Learn. Practice. Perform.
Blog Archive
30
Jun
2010
2010
When The Mission Is Patient First
Posted by Todd Borghesani
When your mission is “patient first,” you don’t practice first on patients. It appears that the old paradigm of sinking or swimming with real patients is beginning to change, thanks to a growing field in medical education. Medical simulation training, which is similar to that used in aviation and in the military, uses mannequins, computers, [...]
26
Jun
2010
2010
Experience the Thrill of Being a Doctor
Posted by Lisa Sanfuentes
“SiTEL provides a unique experience to high school students. They can understand first-hand what it’s like to be a healthcare professional,” said Pam Leonard, Director, Clinical Simulation Centers, SiTEL MedStar Health. At SiTEL’s Clinical Simulation Center North, the “Doctor for a Day” program offers high school students the opportunity to experience what it is like [...]
23
Jun
2010
2010
Blended Learning: Training Optimized for Results
Posted by Todd Borghesani
The price of medical errors is high emotionally, professionally and financially. In 2005, the Washington Hospital Center saw three sentinel events related to obstetrical emergencies. The root cause analysis of these events mimicked that of the research conducted in root causes in maternal deaths and injuries. These include: Communication breakdowns Organizational cultural barriers to effective [...]
11
Jun
2010
2010
Use a Video Game to Learn Crisis Management?
Posted by Todd Borghesani
This video game is both a little unsettling and a lot reassuring if you’re a Washingtonian. Here’s how it begins: “At approximately 11:20 this morning, a terrorist evidently detonated a powerful bomb inside a crowded Metrobus. The scene is just horrible. [Some] appear to be dead; many more appear to be injured. “Ambulances have already [...]
About Our Blog
Our blog focuses on myriad topics that relate to the evolving training and education industries. These topics include training in high-risk environments, career development and powerful technologies: games, simulations, social media, learning and collaboration. We also showcase streaming videos about authors, entrepreneurs, researchers, and speakers. If you think you have a relevant contribution, we would be delighted to hear from you.
Feature Story
Recent Posts
Authors
Hollie Adejumo
Hollie Adejumo has been a high school intern at the SiTEL Clinical Simulation Center since 2010. Her principal areas of academic interest include chemistry, calculus, and global health. She is interested in providing medical services to the public and serving as a health advocate for underrepresented populations. Hollie hopes that her research will help to reduce unnecessary deaths in the future. She will pursue a bachelor’s degree in chemical engineering, which will enable her to combine her interests. Proceeding to obtain an MD/PhD will give her the ability to have autonomy in the practice of medicine. This year Ms. Adejumo will be assessing the need for orthopedic simulators, and hopes to begin designing a program for an orthopedic simulator by the end of the year. Outside of school, Hollie participates in a variety of activities. Although she has been a competitive swimmer for most of her life, she also enjoys running cross country and track.
Joyce Donnellan
As the Director of Learning Management, Joyce Donnellan brings over two decades of experience in critical care nursing education and professional development to SiTEL, Medstar’s Simulation and Training Environment Laboratory. She oversees the development and operation of SiTEL’s learning management system. Ms. Donnellan specializes in the development and integration of the learning management systems in complex and decentralized environments. She has extensive experience in education and training, including the development of curricula for both live and e-learning platforms. Ms. Donnellan enjoys collaborating with program directors, educators, and other stakeholders to develop training events and effective curricula. Her research endeavors include studying the impact of online learning on organizational behavior, as well as the integration of educational games into curriculum development. Joyce has presented nationally on e-learning topics, and on innovation in emergency preparedness training. She earned her Master’s of Science in Nursing degree from George Mason University.
Pamela Leonard
Pamela Leonard brings over 15 years of experience in critical care nursing and management to her role as the Director of the SiTEL’s Clinical Simulation Centers. Pam established the first simulation center for MedStar Health and now oversees the operations of several clinical simulation centers in the greater Washington, DC and Baltimore areas. She leads the Clinical Simulation Consulting Services at SiTEL, leveraging best practices pioneered at MedStar to integrate simulation training and education programs into healthcare operations. Pam works closely with Advanced Initiatives in Medical Simulation. AIMS is a coalition of individuals and organizations committed to promoting medical simulation as a way to improve patient safety, reduce medical errors, ensure provider competency, train people to respond to public emergencies and combat situations, and reduce health care costs.
