


Our integrated learning services are designed to empower healthcare organizations by combining Instructional Design, Clinical Simulation, Live Events, and On Demand Learning.
How do we create a great experience for patients in hospitals? In the ever-evolving world of healthcare, it can be extremely difficult to keep up with the changing demands. The best solution today will not be the best solution tomorrow. Most hospitals are not designed to adapt to changes in technologies and practices. They must continuously retrofit facilities to accommodate new technologies. These renovations are costly, both financially and operationally.
Herman Miller, in partnership with Continuum, is leading the way in healthcare environments with the design of Compass. Researchers began by talking to more than 550 hospital staff, patients, and designers to discover opportunities to improve the design of healthcare facilities. Flexibility was one of the main considerations that came to the surface time and time again. One pioneering aspect of Compass is components that can be wall-mounted on a rail system. Elements are easily reconfigurable and can by “recycled.” Standardized componentry can be used in different rooms depending on the specific needs of the room. This modular healthcare system addresses the ever-changing needs of hospital environments in a cost-effective manner without compromising on functionality.
The design of Herman Miller’s Compass product line focuses on a better experience, not a better product. Gianfranco Zaccai, co-founder of Continuum and lead designer for the Compass system, comments on the healthcare environment: “If the system makes the caregiver more effective, the patient will do better. Compass creates an environment that is credible and familiar. It is an uplifting environment. It communicates that the facility/organization cares for you, the patient, as a person.”
This approach to a systematic design falls in line with Herman Miller’s stance on sustainable and flexible design. “Compass was developed according to Herman Miller’s industry-leading Design for the Environment protocol, which emphasizes recyclability of materials, recycled content and ease of disassembly.”
Changes in our hospitals drive how we design training environments for healthcare professionals in our simulation centers. SITEL has partnered with Herman Miller and is utilizing its sustainable design approach to build its new clinical simulation center. With over 150 different courses available to choose from, totaling 16,000 sessions a year, SITEL’s CSC floor plan can rapidly be modified with moveable walls and stations to allow training sessions and research components to be customized as needed. At the forefront of this center is education. The space must consider the needs of the participants in the center, the technological needs of today and the future, and the atmosphere that best sets the stage for clinical education and training. Like a hospital room, our simulation centers face the ongoing challenge of keeping up with demand.
By designing a dynamic environment, the center adapts to the ever-advancing needs of a clinical setting. This approach will accommodate simultaneous sessions, as well as a greater variety of group and individual task training and skills development sessions. This flexibility fosters multiple types of learning and allows the space to grow and mature as the center’s needs change. Technologies that are at the forefront today can be replaced with tomorrow’s technologies in this modular setting.
This systems approach can effectively keep up with the ever-changing technology and environmental demands by being flexible in a cost-effective and sustainable manner. By designing a participant-centric facility, SiTEL addresses the needs of participants today, tomorrow, and years from now thanks to the modularity of the center. SiTEL’s collaboration with Herman Miller has produced a blueprint for transforming clinical training environments that meet the fast-paced revolving world of healthcare environments and technologies.
For more information about Herman Miller’s Compass System please visit www.hermanmiller.com
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