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Institutional Learning

How the institutional model reduces optimum learning

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Networked Learning

How the networked model enhances learning

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SiTEL LMS SYSTEM FEATURES

CREATE A LEARNING ORGANIZATION WITH OUR ROLES-BASED MODEL

You have management roles in the hospital. What about creating specific roles that foster the continual development of department-specific training on a learning management system? We know that successful implementation is based on your empowerment and self-sufficiency. Our unique organizational system of “learning management roles” makes the creation and management of your organizational learning realistic. Each inter-connected role is designed to help you field an organizational learning team skilled at creating, acquiring, and transferring knowledge. Our goal is to help you modify the behavior of your organization to reflect new knowledge and insights. With our Roles-based Organization Model embedded in SiTEL LMS, your team will have visibility across the organization, reducing the high cost of fragmented and duplicative efforts.

BUILD COURSES USING A DEVELOPMENT PROCESS GROUNDED IN INSTRUCTIONAL PRINCIPLES

Your subject matter experts need to be able to develop instruction that produce measurable results. To achieve this, we pioneered a performance-oriented, instructional design approach. Using our intuitive instructional design interface, your team can embed key performance indicators into any course framework to clarify organizational goals, link training to work context and work performance. Accordingly, this helps course designers set up rational learning objectives and enhance the learning process.

The process begins with the gap analysis, which is the "needs" of the organization minus the present performance level. Once the gap is identified, the interface walks course designers through a step-by-step instruction design process: helping them create instructional objectives, learning outcomes, learner characteristics and learning environment.

Our instructional design interface helps you link and integrate learning and performance with your business and organization’s strategic objectives. Organizational learning must fit hand in glove with your hospital’s strategy. Both must work together for long-term viability.

APPLY THE POWER OF NETWORKED LEARNING TO YOUR ORGANIZATION

Increasingly, healthcare organizations understand that larger and richer sources of knowledge and wisdom are to be found outside their walls. They understand that allowing faculty to access these sources, and sharing their own, will add value to what it is that they do as institutions. They appreciate that the costs of trying to match the quality and quantity of resources/expertise found on the network would be prohibitive. The most practical solution is to become a participatory member of the network. Faculty who create learning modules and courses on SiTEL’s LMS have the option of sharing content with the community or keeping it private in their own organization. Our clients have the opportunity to build on the good work of their peers, while still being able to customize content to their learners’ specific needs.

Healthcare organizations are discovering the many advantages of tapping their own talent and building “communities” that foster knowledge sharing. No single person or organization can have all the right answers. To no great surprise, it is relationships and “local knowledge,” not research reports, that usually carry the day when it comes to improving operational performance. This specialized training can’t be purchased as it is created from the tacit knowledge of your organization and your own subject matter experts. Your operational performance, your value in the marketplace is driven by this training and education.

ALIGN BUSINESS STRATEGY WITH LEARNING OUTCOMES USING OUR ANALYTICS ENGINE

Organizational learning needs to connect with management's world and link training initiatives to business strategy. For any type of training to be considered successful, it must have some type of impact on the business delivering specific business results (Kirkpatrick Level 4). We think it is time for workplace learning and performance to move beyond return on investment and financial performance measures and integrate measurement and evaluation techniques that connect with organizational and strategic objectives.

SiTEL’s LMS provides real time reporting and analytics. Our analytics engine tracks progress and produces reports on, course completion, usage statistics, time to completion for each individual course.  Administrators can report on any activity tracked by the SiTEL’s LMS system including scores, sessions, enrollment activity, certifications, e-meetings, evaluations, surveys and competencies.

SiTEL LMS HOSTED ARCHITECTURE FEATURES

DELIVERED FROM THE CLOUD

Native cloud hosting means no versions, no upgrades, no migrations and no inconvenient down time. SiTEL LMS is automatically updated without tedious downloads or patches. Your SiTEL LMS Cloud system is always up-to-date with the latest features, bug fixes, and security enhancements. Heavy administrative burdens are a thing of the past. Cloud hosting provides other benefits over traditional dedicated hosting, including exceptional speed, increased security, scalability, and more uptime. In fact, SiTEL LMS features a 99.9% guaranteed uptime Service Level Agreement (SLA).

A common complaint with most LMS systems is that they go down right when they’re needed the most. Heavy usage during mandatories, or during other peak periods puts a severe strain on servers and brings the system to a halt. With automated peak load management on SiTEL LMS, additional server capacity is added automatically as activity increases, thus matching resource demands with additional resources.

DEVELOPED FOR TODAY’S AND TOMORROW’S DEVICES

While a user may never see the code underneath, they are most definitely affected by the inherent strengths and limitations of the programming language. SiTEL LMS takes advantage of Web 2.0 technology, HTML 5, and the latest programming methods to deliver a modern, open learning platform ideally suited for the healthcare industry.

USER FRIENDLY FUNCTIONALITY

SITEL LMS provides user-friendly tools that allow your educators to create engaging training content that can be rolled out strategically to different levels of the organization. The truth is that every LMS provides the basic feature set you would expect: assignments, quizzes, discussion groups, grading, and course content tools. It’s usually not a matter of if a common feature is included, it’s a matter of how the feature is implemented. Fortunately, SITEL LMS excels at delivering powerful functionality in a simple, intuitive way. We work hard on the user interface to make it feel natural, and work like other familiar web sites.

Flexibility and fluidity are the hallmark qualities of the 21st century education. SITEL LMS is a robust and flexible, SCORM/AICC-compliant, web-based technology that tracks and manages all aspects of a healthcare organization’s training requirements including CEUs, CME's and contact hours.

The SiTEL LMS offers your organization the ability to create and track mandatories that all or a subset of your employees must take and are required to pass: department mandatories required by federal, state, local agencies and organizations such as the Joint Commission on Accreditation of Hospital Organizations (JCAHO), the Occupational Safety and Health Administration (OSHA) , the Center for Disease Control (CDC), the Centers for Medicare and Medicaid (CMS) and others.

The SiTEL LMS tracks and manages department-specific training, whether they are online or clinical simulation courses, live events or specialties such as surgery, ambulatory, critical access hospital, disease-specific care, laboratory, nursing, and other specialties.

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